Effective date: March 2, 2026 · Last updated: March 2, 2026
Contents
This policy explains how PortaFleet collects, uses, and protects information when you use our GPS asset tracking platform. We encourage you to read it in full. If you have questions, reach out to us at privacy@portafleet.com.
We collect information in three ways: information you provide to us directly, information generated automatically by your use of the service, and information from third-party integrations you connect.
Account & Company Information
When you register an account or create a company profile, we collect your name, work email address, company name, billing address, and any other details you provide during onboarding.
GPS & Location Data
The core function of PortaFleet is receiving and storing GPS location data transmitted by our trackers attached to your assets. This includes latitude, longitude, speed, heading, battery level, and timestamp for each location update. This data is associated with the tracker and is visible to the company of the asset the tracker is assigned to.
Usage Data
We automatically collect information about how you interact with the platform, including pages visited, features used, actions taken, browser type, operating system, IP address, and session duration. This data is used to operate and improve the service.
Payment Information
Billing and payment processing is handled by Stripe. We do not store full credit card numbers. We receive and store limited payment metadata from Stripe (e.g., last four digits, card brand, billing address) for display and record-keeping purposes.
Support Communications
If you contact us for support, we retain records of that correspondence, including any information you share to describe your issue.
We use the information we collect to:
We do not sell your data. We do not use your GPS location data or asset data for advertising purposes.
We share data only as necessary to operate the service or as required by law. The third-party services we use are:
Microsoft Azure Maps — powers the interactive map views within PortaFleet. When a map is rendered, your browser communicates with Azure Maps APIs using your current viewport coordinates. No individual asset data is sent to Azure Maps, only lat/long locations and your company's designated depot address for route start/stop and optimization; map tiles are fetched based on your zoom level and location on screen. See Microsoft's Privacy Statement.
Stripe — processes all subscription payments and, where enabled, customer invoicing through Stripe Connect. Stripe may collect and store payment method details and transaction records. See Stripe's Privacy Policy.
Resend — delivers transactional email (password resets, account notifications). Email addresses and the content of those specific emails are shared with Resend for delivery purposes only.
We may also disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of PortaFleet, our customers, or the public.
We retain data for as long as your account is active and for a reasonable period thereafter to fulfill the purposes described in this policy.
We implement industry-standard safeguards to protect your data, including:
No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at security@portafleet.com.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, email privacy@portafleet.com. We will respond within 30 days.
PortaFleet uses cookies and similar technologies to keep you logged in, remember your preferences, and analyze usage patterns. We use only essential and analytical cookies — we do not use advertising or cross-site tracking cookies.
You can disable cookies in your browser settings, but doing so will prevent you from logging in to PortaFleet.
PortaFleet is a business-to-business service intended for use by organizations and their adult employees. We do not knowingly collect personal information from anyone under the age of 16. If you believe a minor has provided us with personal information, contact us and we will delete it.
We may update this Privacy Policy from time to time. When we make material changes, we will notify account administrators by email and update the "Last updated" date at the top of this page. Your continued use of the service after changes take effect constitutes your acceptance of the revised policy.
For questions, requests, or concerns about this Privacy Policy or how we handle your data: